Privacy Policy

1. Information We Collect

We collect information necessary to provide automated SMS, Email, and Voice reminders, including Account Information (Name, email, billing) and Client Data (Name, phone, email) uploaded by our users.

2. How We Use Data

Data is used exclusively to execute scheduled reminders, provide delivery reports, and maintain your account security. We do not use client data for marketing or profiling.

3. Third-Party Sub-Processors

To deliver our services, we share necessary data with trusted partners:

• Twilio: SMS and Voice delivery.
• SendGrid: Email transmission.
• Stripe: Payment processing.

4. Data Security

innoMinder employs industry-standard SSL/TLS encryption for all data in transit. We store sensitive information using secure hashing algorithms to prevent unauthorized access.

5. Compliance

Users are responsible for ensuring they have obtained legal consent from their clients to send reminders. innoMinder provides automated opt-out (STOP) functionality for SMS communications.